Policies

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Policies

  1. Payment for Fabric and other costs for custom garments that are not cosplay, bridal or suits are to be made MUST BE PAID UP FRONT.
  2. See pricing and services page for deposit amounts for Cosplay, Bridal and Suits.
    These are non-negotiable unless sale is posted. I do sale specials twice a year during Black Friday and New Years.
  3. I have the right to stop accepting commissions at any time.
  4. I will work with you to the best of my ability, I will not make significant changes once fabrics are purchased and designed is decided. When that time comes I will let you know that I will no longer accept design changes.
  5. I have lengthy hours due to various time zones of consumers. If you need to move up a date or need your item sooner please let me know ASAP.  When changing the date it can not be within 3 weeks of notification there is a change to make.

    For example: If you needed a cosplay/bridal/suit by June 15th and today is April 16th, you cannot request to receive the item by April 17th-May 17th… if this occurs I will charge an extra $50.00 because that takes time away from other orders and is quite inconvenient.

  6. I am easy to work with and I do my very best to make every single consumer happy. There are absolutely no refunds. My time is heavily invested, once fabrics are cut I cannot return and my prices are more than reasonable.
  7. if in doubt check FAQ or message me!